Customer Satisfaction, Quality Homes

When our customers get excited about the top-level service they receive from our team at Classic American Homes, we love to share that experience with others! Let us help you find your dream home, call us at (915) 593-7707.

I’m very greatful for all the help classic American homes have given us ! They allowed me to take Pictures a few days before so my husband was able to be part of the color selection even though he is over seas. During the visit I was able to FaceTime my husband and all of our questions were answered ! Again thank you ! They made this process 10 times easier and not as stressful!

Jun 02, 2020
5
Anais Shultz

Bob is amazing! As a single first time home owner I was very nervous going to my color selection appointment, that all went away the minute Bob said hello. He is so welcoming and genuine that I enjoyed the process and didn't feel stressed at all. He did not rush me or pressure me into anything and was so insightful and full of taste. He has excellent suggestions without making me feel like I had to go with his suggestions. I can't imagine going through this process with anyone other than Bob. 

Jun 01, 2020
5
Xena Quintana

Bob was such a great help. He was very helpful and honest when it came to picking my colors for my home. Great customer service. Really appreciate the professionalism and patience that bob demonstrated.

May 29, 2020
5
Christine Avalos

Bob did a great job! Even with COVID-19 going on, he ensured that we were safe and had an enjoyable experience!

May 12, 2020
5
Steven Ramirez

My wife & I were very happy with the service provided by Mr. Theriot! He was very thorough, knowledgeable, and patient as we went through our color selection at the design center. Mr. Theriot assisted us and made very good suggestions that helped us! We left feeling very satisfied with our choices and excited! So far our experience with Classic American Homes has been great! We can't wait for our home to come together. We will definitely refer our family & friends!

Apr 26, 2020
5
Jose Donacio

We had our walk through today and Bob was amazing. Took his time to explain all warranties that are included with our home. He provided us with an ample amount of information. He really took his time walking from room to room. May I also add he is very punctual, as he was there before us. Overall a great experience as we are first time home buyers. Thank you for making the experience a great one. Classic American homes is the way to go. -The Franco’s

Apr 18, 2020
5
Catalina Cortes

I loved how they have a system to succeed. From the owner taking the call and guiding me, to the agent rep who was willing and knowledgeable taking me to other sites as I requested. To the rep helping with chosing colors and actually going out of his way to help, to the office manager clarifying expectations. I also love the quality of their product and the willingness and availability from the whole team. From all the team, we only encountered one grumpy unwilling employee, which we forgot all about because it go over compensated with all the help and wisdom from everybody else.

Mar 10, 2020
5
Victoria Aguilera

 

Mar 02, 2020
5
Ryan Van Buren

Explaining everything step by step and very helpful!

Feb 26, 2020
5
Antonia Soto

I'm currently in the middle of year 1 with the service contract for my beautiful new home in West El Paso. Thank you Ernie and JoAnne with American Classic for your prompt response to my service requests.

Feb 26, 2020
5
Janice Cahill

The color selection process was great! Bob showed us some great options and gave very helpful suggestions.

Feb 25, 2020
5
Trevor Baize

Great customer service by Ms. Clemente. We loved her attitude and willingness to help my wife and I. We definitely recommend your Services.

Jan 19, 2020
5
Omar Guevara

Classic American tried to fix everything that concerned me. I can't wait to move to my beautiful home.

Jan 14, 2020
5
Crysalin B. Sachi

This is our 2nd Classic American Home. We are very happy that we chose Classic American home when we chose to downsize from our previous home. After having toured different homes no other builder gave us that Awe.. feeling that we got from the current home that we chose. Looking forward to starting new family memories in our home. Thank you Classic.

Jan 07, 2020
5
Anita Luna

Bob was amazing. Great experience and we are excited with the purchase of our new home.

Dec 18, 2019
5
Kimberly Cordts

It was great! Bob did an amazing job with the walk through and explained everything clearly. I felt comfortable and relaxed with the process. The house came togther very well and my wife and I are very happy.

Nov 01, 2019
4
Gabriel Lopez

Laura was absolutely beyond helpful! She gave me options from the very beginning and literally couldn't of had done more to help me out! I absolutely love my new home.

Oct 25, 2019
5
Carlos Mancha Jr.

We are in the process in getting our dream home build. Everyone we have met from Classic American Homes, specially Loni Lugo and Monica at the Design center, have been extremely helpful. Loni has gone above and beyond including on his days off, has kept in touch and answer any question and request we have had. Truly the best experience and stressfree. We are really greatful with Classic American Homes and their personnel.

Oct 23, 2019
5
Ivan Ramos

Dealing with Classic American Homes, is like having a personal assistant assigned specifically just to your client. They are on top of the transaction from start to finish. Communication is key with them, keeping me abreast during the whole process. Took care of few items on Inspection report immediately and Bob did a professional walkthrough as usual. Looking forward to my next transactions with Classic!

Sep 28, 2019
5
Mickey Molina

The entire Classic American Homes team is by far the best I’ve ever experienced. This was my first home and they went above and beyond to meet all my expectations. 

Sep 05, 2019
5
Arthur Ricks III

A Special thanks to all involved on making this happen for my wife and I. From the Owner and the way to the Labors/Contractors. Great things happen when everyone works together, and because of that we were able to close earlier than originally planned. What a way to start off 2019 with a New Classic American home.

Jan 31, 2019
5
Manuel Gutierrez